To Connect to

DVLA Customer Services

Use our call connection and recording service or visit DVLA for information at no or lower cost

Customer Service Support call connection and recording service is charged at £6, max duration 180 mins, plus phone company’s access charge.

Our call connect record service is not affiliated or associated to DVLA

DVLA Contact Info
  • Company Name


  • Head Office
    Drivers Customer Services, Correspondence Team, DVLA, Swansea, SA6 7JL
  • Website

    You can also find free information for this company for free by visiting their website.

About DVLA

The Driver and Vehicle Licensing Agency (DVLA) is the organisation of the UK government which is responsible for maintaining the registration and licensing of drivers in Great Britain. They also maintain the registration and licensing of vehicles, together with the collection and enforcement of VED, in the UK.

They hold more than 49 million driver records and more than 40 million vehicle records. Each year they collect around £6 billion in vehicle excise duty.

The DVLA’s main responsibilities are:

  • recording driver endorsements, disqualifications and medical conditions
  • issuing photocard driving licences
  • issuing vehicle registration certificates to vehicle keepers
  • taking enforcement action against vehicle tax evaders
  • registering and issuing tachograph cards
  • selling DVLA personalised registrations
  • helping the police and intelligence authorities deal with crime
  • providing anonymised data to those who have the right to use the service

the DVLA are an executive agency of the Department for Transport and are located in Swansea.

DVLA Opening Hours

Customer Service Support is a call connect and record service. You will be dialling one of our 09 numbers which will appear on your phone bill, not the number of the company. Users of our call connect and record service should be aged 18years or over and have the permission of the bill payer before using our connection service. By dialling our connect and record number you will be connected through to the company you wish to speak to. Please review the company opening hours provided for DVLA prior to using our connection number. Calls made to our call connect and record service outside the hours of 8am to 8pm Monday to Friday and 8am to 6pm on Saturdays will still be charged on the phone payers bill. Please note that Customer Service Support is in no way affiliated or associated with the company and simply provide a cost effective call connect and record service and we also supply you with the actual phone number for your future reference which you may want to note down. The contact number for this company can be found on their website here for free. After you call our call connect and record number (and your number is not withheld) we will try to send you a free text message with the company’s direct phone number for future use. Please see our Terms for more details.

How can I contact DVLA Customer Services?

The quickest way to contact DVLA is by using the telephone number at the top of the page. However, we have listed their address and website too if you'd like to try contacting them that way.

Here at Customer Service Support we recommend putting your complaint in writing to DVLA. A telephone call, followed by a written complaint could help your query be resolved more quickly. What’s more, you’ll have a written record of your communication with DVLA for future reference should you need it.

The peak time for most companies receiving calls is around 5-6pm, so try and avoid lengthy call queues by contacting them during the day if possible. However, the full opening hours for DVLA are Mon-Fri 8am - 7pm | Sat 8am-2pm

At Customer Service Support we’ve listed a wide range of companies alongside their full contact details so that you don’t have to scour the web for hours! Using our easy to navigate website you can quickly search for Customer Service details and live chat too! Simply enter the company name you’re looking for and follow the instructions on screen.

If you have changed address you should let the DVLA know as soon as possible. You’ll need to update your driving licence, vehicle log book (V5C) and your Direct Debit for vehicle tax.
You can make most of the required changes online via the DVLA website and these changes are usually very simple to do yourself.

The only way to cancel your vehicle tax is to tell DVLA that your vehicle has been:

sold or transferred to someone else

taken on the road (e.g. SORN)

written off by your insurer

scrapped at a vehicle scrapyard

stolen (you’ll have to apply for a refund separately)

exported out of the UK

registered as exempt from vehicle tax

Use our connection service or visit DVLA for information at no or lower cost

QCMP connect record service is charged at £6, max duration 180 mins, plus phone company's access charge.