Service Terms

Customer Service Support Terms & Conditions

  • Customer Service Support is a call connection service providing both (* where possible) the directory number and recording of your call to the company that we have connected you to. *n.b. We cannot provide the directory number and your call recording if you withhold your phone number.
  • The direct number for the company you wish to contact can be found at a lower cost by searching through the company’s own website.
  • Calls cost £6 plus your phone company’s access charge which are available from your own network provider.
  • Have a pen and paper ready to take down the direct number that we provide on connection if you wish to withhold your phone number. If you have not withheld your number then we will text you the company’s number together with the recording of the call you have made to the relevant customer service department