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TV Licence Customer Services

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TV Licence Contact Info
TV Licence Opening Hours

Mon – Fri 9.30am to 5.30pm

About TV Licence

What is a TV Licence needed for? To use and install TV receiving equipment at the licensed place. It covers: watching and recording programmes as they’re being shown on TV or live on an online TV service, including programmes streamed over the internet and satellite programmes from outside the UK, and.

The BBC is required to issue TV Licences and collect the licence fee under the Communications Act 2003 (opens in a new window). “TV Licensing” is a trade mark used by companies contracted by the BBC to administer the collection of television licence fees and enforcement of the television licensing system. The majority of the administration of TV Licensing is contracted to Capita Business Services Ltd (‘Capita’). Over-the counter services are provided by PayPoint plc (‘PayPoint’) in the UK, and by the Post Office in the Isle of Man and Channel Islands. Target Group (‘Target’) is the supplier for the Simple Payment Plan. Marketing and printing services are contracted to Proximity London Ltd. Media services are contracted to Havas Media. The BBC is a public authority in respect of its television licensing functions and retains overall responsibility.

FAQ’s
How can I contact TV Licence Customer Services?

The quickest way to contact TV Licence is by using the telephone number at the top of the page. However, we have listed their address and website too if you'd like to try contacting them that way.

Here at Customer Service Support we recommend putting your complaint in writing to TV Licence. A telephone call, followed by a written complaint could help your query be resolved more quickly. What’s more, you’ll have a written record of your communication with TV Licence for future reference should you need it.

The peak time for most companies receiving calls is around 5-6pm, so try and avoid lengthy call queues by contacting them during the day if possible. However, the full opening hours for TV Licence are Mon - Fri 9.30am to 5.30pm

At Customer Service Support we’ve listed a wide range of companies alongside their full contact details so that you don’t have to scour the web for hours! Using our easy to navigate website you can quickly search for Customer Service details and live chat too! Simply enter the company name you’re looking for and follow the instructions on screen.

You can find out if you owe for your TV License or not by dialling up the TV Licensing customer service team. When you do this, they can then tell you how much you owe, and they can even work with you to make sure that you get everything you need.

You can find out if your bill has come through or not by ringing up the TV Licensing customer service team. When you do this, you can then count on them to give you the advice you need, and you can also count on them to help you with any questions you need.

You can change your billing address with ease. Just ring up TV Licensing customer service team to start initiating the change, and they will then talk you through everything you need to know. They can even help you to know if it is possible for you to change or even update your license too.

Use our connection service or visit TV Licence for information at no or lower cost